There is no higher level of satisfaction, than that which The Platinum Team gets from reading the positive feedback from buyers and sellers just like you.
Read some of The Platinum Team's testimonials. Find out how the Platinum Team reaches "New Heights in Client Satisfaction". I hope you enjoy reading them as much as we do.
Grateful for the support from the Platinum Team!
House shopping with Shane Parent was a great experience, he had a lot of knowledge and helped us a lot when searching for the right place to call "home". He really cared about what we wanted, and spent a lot of time looking with us. We were in the buying market because we are getting married and wanted to find a house before we got married. Luke has used the Platinum team before with his rental property house and enjoyed his experience then with Shane, so we used them again. The Platinum team helped our experience by being extremely knowledgeable about how to house hunt, what to look for, and was able to give advice and go the extra mile to find the place we could call home. In the end after a long time searching we bought our first home together! We can't be more happy and excited to live in this house and are grateful for the support from the Platinum team.
Ashley and Luke
We got both a price and possession date we wanted!
We had been talking about getting a bigger house since last year so we needed to get our house put on the market as well. Once we spoke to Daisy about it, she didn't waste time putting together the paperwork we needed to get things started and explained the entire process to us as well. She provided us with listings of comparable houses already on the market to help us decide what price to list our house at. It definitely didn't seem like long after that the for sale sign was put up and there were showing requests coming in. Daisy made sure that other realtors knew that we have a cat and dog and that we preferred that showings were done at certain times if they were during the week so we could make sure the dog wasn't there. She let us know whenever she received a showing request and always made sure to let them know the dog would be there if it was while we were both working She did amazing during the negotiation process when we received an offer and got it to a price we were willing to accept.
Once we started getting notices for listings that were within our price range, Daisy was great with getting showing times set up for us. She always offered to pick us up but since they were in close proximity to our place, it was just easier to meet her there. It didn't take long for us to find the house we wanted though. Daisy was great with the negotiation for this as well so it was fairly quick. We got both a price and possession date we wanted.
Another great experience with Shane Parent!
My husband and I worked with Shane a few years ago to buy an income property and had a great experience so when we decided to sell our home he was the first call we made. Shane did a great job marketing our property and sold it just in time to find our dream home. We bought a new home with Shane just weeks after selling our current home and felt great about our decision with expert advice. Shane showed us multiple properties and always had our best interests in mind and gave us his opinion which we valued greatly. Shane was always available or had one of his team members assist us right away when we had questions. We would highly recommend The Platinum Team for any real estate decision.
Kelly & Crystal
Daisy is the ultimate professional, prompt and so easy to communicate with!
I had the pleasure of working with Daisy Aw earlier this Fall with her client’s purchase of one of our quick possessions. Daisy is the ultimate professional, prompt and so easy to communicate with. She eased the process for her client as she attended every appointment, and was well informed on the contractual process for new home sales. I am looking forward to working with her again. ~ Maggie Tate with Cameron Homes. Again, thank you Daisy – have an awesome holiday season!!
The Platinum Team found us exactly what we wanted!
After several years of living in rental properties my boyfriend and I decided to start looking for a house to share. We were referred to Shane and the Platinum Team through a mutual friend. Going in, we knew what we wanted...to be close to the new up-and-coming Alberta Avenue neighbourhood with all its cafés and bakeries, and to save a little money by finding a house that would need a little work, but was more or less move-in-ready. Our initial meeting with Shane was incredibly informative and helpful. Shane took all the information about how much we wanted to spend, where we wanted to be, what our ideal home would have, etc. The very next day we received listing information of suitable/prospective properties and our hunt began in earnest. When Shane wasn't available for viewings, Daisy was there to help in an instant; there was never a moment when we weren't able to reach someone on the Platinum Team to answer our questions or show us a property.
Shane made the selling experience positive by answering all my questions and addressing all my concerns in a timely manner.
The reason I was in the market to sell was basically to downsize. The kids were all gone and the house was way too big for just me. Lucky for me, I have a wonderful friend who just so happens to be married to Shane and that's how I heard about the Platinum Team. Shane made the selling experience positive by answering all my questions and addressing all my concerns in a timely manner. As a 1st time seller, I had a lot of questions. He gave me suggestions on making an impact by properly staging my home and even drove me around for hours looking at comparable houses so that we put my house on the market at a good price. Once I received an offer on my place, Shane was there to explain the process or "What's next?" and "Why and how much should we counter offer?". He took care of all the details that I would not have known about so the process ran as smooth and quickly as possible for me. Even though I worked mostly with Shane, the entire team was very helpful, from taking the pictures, to advertising the house in the areas that made the most sense. The team always returns phone calls with a smile!
We needed a home and fast!
My wife and I were being posted into Edmonton from opposite ends of the country. We needed to find a home to buy and fast! I heard about Shane through the Royal Military College Foundation. Shane took the steps to become a Brookfield approved realtor in order to help out with the relocation of military families (what a great guy!). My wife and I only had a week to find a house! Shane made sure to dedicate the whole week to our hunt. I think we walked through more than 20 homes before we found our house. Shane was instrumental in organizing our viewings, and helping us through the negotiations. I would say end result was very successful as I'm typing this testimony from my house! Thank you, Shane!
Daisy exceeded my expectations and was incredibly knowledgeable!
I would like to recommend Daisy Aw to any home buyer in Edmonton. I was referred to Daisy by my financial adviser. Daisy exceeded my expectation with regards to the services she provided. Daisy was very knowledgeable of the housing market and her profession. She walked me through the buying process and made every step in the process simple -- from negotiating the right price with the seller, drafting the offer document, to referring me to a home inspector and to an attorney. She was very flexible and worked around my schedule to help me purchase the perfect house at the right price. If you are looking for a friendly, flexible, and knowledgeable realtor, I highly recommend Daisy.
- Daniella Sosdjan
Daisy was a pleasure to work with while selling my house.
Daisy was a pleasure to work with while selling my house. Her professionalism, quick responses, and passion made the entire process easy and stress free. In my opinion she went above the standard services by providing extremely impactful pictures of the house, an elegant write-up showcasing the qualities of the house, and even went so far as to have the house professionally cleaned which was a big time saver as I packed up my belongings to move out. The advice, guidance, and services made me very happy with the sale of my house.
- Andrew Wormsbecker
Our house was sold within a month!
We were in the market to sell our house and decided to use the Platinum Team. My sister and brother-in-law have worked with Shane and his team in the past and referred us to him. Shane did a lot to help guide us through the experience. He met with us a few times before we listed to explain the selling process to us. He came with his photographer to take pictures of the house and then answered any questions we had. Shane did a great job letting us know when a showing was going to happen and then sent us feedback reports right away to let us know how the showing went. We were able to contact him at any time with any questions or concerns we had which was greatly appreciated. The end result could not have been more positive. Our house was sold within a month! We were extremely happy that it sold so quick and for a great price! More of a bonus....Shane set us up with a cleaner to come clean the house! One less thing to worry about during a very stressful and busy move!
I ended up finding a place that was better than I expected
I was a first time home buyer entering the market with little to no experience with real estate. I was referred to the Platinum Team through a friend that had an excellent experience with them. Shane and his team were great at explaining everything and walking me through the process, they showed good patience with me and always made the time to address any of my needs, requests, and concerns. Shane offers valuable insight into the Edmonton market, as well as property development and renovation potential. He provided me with solid ideas for improvements, and was not afraid to let me know when he had concerns. I ended up finding a place that was better than I expected, and they helped me to get a great price. I would openly recommend Shane and his team to anyone, I was truly impressed with their service.
I will call Shane in the future for his professional service from him and his team..
I was buying my first house. I was also looking for houses with a basement suite. Shane was very helpful in helping me determine which area of the city I wanted to buy and showed me many possibilities. He and his team were very accommodating to my schedule as I worked out of town. I was able to finalize the sale through email while being away in Fort McMurray. Shane was also a good negotiator helping to lower the final sale price of the house. I will call Shane in the future for his professional service from him and his team..
Once listed, the entire Platinum Team was completely focused on our goal...
We were very pleased with our experience of being "first time" home sellers and were more than pleased to have worked with Shane throughout the entire process.
Thank you Shane for handling our unique and sometimes complicated circumstances!
Shane had been referred to us through a business associate and handled everything regarding the sale of our 2 condos with ease. I had a short time line to sell 2 properties which worked out fine thankfully. Not only did Shane get them sold quickly, but he also advocated and manage situations for us in ways I did not expect, but really appreciated. My husband and I are really grateful for the attention he put towards our properties, especially when were were mostly not even in the country while he was doing this. Shane managed to close our last deal without issue, while he was in Canada, my husband in Africa and myself in Europe! Thank you Shane for handling our unique and sometimes complicated circumstances!
Shane was friendly, knowledgeable and professional.
We bought our first home with Shane's help and we couldn't be happier. Shane was friendly, knowledgeable and professional. He helped us feel comfortable throughout the process and added some nice personal touches that made it clear that he was paying attention to us as individuals as well as clients. We were impressed by his punctuality and the way he made himself available to us - like minimizing the time spent taking other calls while he's with you, so you feel that you have his full attention. We would not hesitate to go back to Shane again next time we need a Realtor.
- Ozlem & Trevor
Working with Shane over the last few months has been fantastic.
Working with Shane over the last few months has been fantastic. As a new family our goal was to find something move in ready with all the room we could ever need for a growing family of 3. We were pretty indecisive with our "dream" home and Shane remained patient while we weeded out all the different properties we asked him to find us! In the end we couldn't be happier with our new home and the service that was provided by Shane and the Platinum Team!. Thank you!!
- Kyle & Tamara
Shane is super friendly and a complete professional.
We were looking to upgrade from a small condo to our first house, and we were nervous! Shane came highly recommended from a close friend, and it was quickly clear why. Shane is super friendly and a complete professional. He listened very closely to our needs, and all of his suggestions made us very comfortable with him. With all the trust we had in Shane our nerves quickly left us, and we are now ecstatic to be living in our new home! We would recommend Shane and his team to all of our family and friends, and we would work with the River City team again in a heartbeat!
We will use his services again.
This was the second property we listed with Shane Parent of the Platinum Team. He successfully marketed both properties to our satisfaction, resulting in timely sales, and fair market prices. We will use his services again.
We absolutely would not hesitate to call Shane again in the future..
We only have to say good things about Shane and his team. We came to work with Shane after a very disappointing experience with a different realtor, and we were hoping that Shane would be able to help us catch up to where we wanted to be in the sale of our home. From the moment Shane came to our front door, we had no doubt that we had made the right decision in hiring REMAX River City. Shane and Jennifer are warm and pleasant people who not only have great communication skills, but also a shrewd understanding of the realty market. They are creative and energetic in working with clients, and they work so hard to make sure that you get the best price and service possible. We absolutely would not hesitate to call Shane again in the future, and we love to spread the word about the great service and value at REMAX River City. Thanks to Shane and everyone who helped to sell our home. We can't thank you enough!
Shaun & Jennifer Cassidy
Thank you for putting so much of your energy and time into finding our forever home
If we aren't your longest standing clients then at least we're your most committed! Enjoy the wine and again thank you for putting so much of your energy and time into finding our forever home.
Monique & John
We recommend using Shane Parent to anyone we know looking to buy or sell their home
Working with Shane Parent to buy and sell our home was a great decision! Together we found a house that we loved and made it our home. My husband and I and our two baby girls lived there for just over a year. We decided to build a house in another city and needed to sell our current home quickly. Shane listed our house for us and within two days on the market, we had received multiple offers! We accepted an incredible offer and could not be more pleased with the outcome. We recommend using Shane Parent to anyone we know looking to buy or sell their home. Thank you Shane!
Kaele and Dustin Poburan
He makes the process as easy as possible and is straightforward in his dealings.
We have purchased 2 other properties with Shane Parent in the past and he was helpful and professional as always. He makes the process as easy as possible and is straightforward in his dealings. I would, and do, recommend Shane to anyone who asks and feel confident that he would provide them the same quality of service as we have enjoyed.
Shane has been there for 4 home sales and 4 purchases for us throughout the years.
Two years ago, my wife Tania and I decided to list our home and relocate outside of Edmonton. There was never a question about who we would use. We called Shane Parent and asked him to come speak with us. After an hour or two of conversation Shane ACTUALLY TALKED US OUT OF SELLING!!! Shane had only our best interests at heart and after our discussion he helped us realize that we were not ready to relocate. He sacrificed a substantial commission to ensure our continued happiness. Two years later our circumstances had changed and we were ready, so Shane got the call once again. Shane has been there for 4 home sales and 4 purchases for us throughout the years. With each sale or purchase Shane and his team were never content to rest on their laurels and allow their past successes to carry the transaction. The Platinum Team worked hard to earn our trust even though they had already done so, many times over. With each new challenge presented, Shane always had a solution that ended up exceeding our expectations. With this most recent sale and subsequent purchase, Shane has once again ensured his position as our exclusive realtor (although we hope to not need his services for a very long time). It is with great enthusiasm that I recommend Shane and the Platinum Team to anyone requiring such services. They truly are a step above the rest.
I highly recommend this company!
My husband and I were introduced to Shane Parent from RE/MAX River City's Platinum Team sometime last year. Shane has been very professional and great in keeping us abreast of our needs. It's always comfortable to discuss with someone who understands and acknowledges and in turn reciprocates with professionalism and ethics. We gave Shane a sale listing early this year (2013) and accompanied with his advice and insights we managed to sell the property quick and easy. Thank you Shane. I highly recommend this company.
I will definitely recommend Shane and the Platinum team to anyone..
I had been renting apartments and townhomes for the last 15 years, got tired of rental increases year after year and finally figured it was time to look at buying a place. I had seen a few places with different realtors but nothing that made me go WOW on either the property or the person. I had e-mailed Shane about a property he was listing, got a very fast response along with the question “Are there any other properties I can arrange for you to see”. There was one that looked great but the realtor had not responded to my e-mail request for a viewing. Shane promptly arranged for me to see the property. It was that property I decided to buy, and that’s when the excellence of Shane and his team shone. After the offer was accepted Shane helped me with everything from home inspection to reviewing documents, he was there every step of the way. When a realtor shows up at your home on move in day to make sure everything is good and you don’t need anything that makes me go WOW!! I have already had one friend successfully buy a property from Shane and his team as a result. I will definitely recommend Shane and the Platinum team to anyone, and use them for my future needs. I can’t thank them enough.
Shane was very thorough to work with.
I heard about Shane and the Platinum Team from two sources, 1st a friend of mine that had worked with Shane in the past to buy an investment property and 2nd from the REALTOR whom I bought my first ever property with who had left the industry. I was in the market for an investment property, preferably a single family home with a basement suite or suite potential. Ultimately we found one such property perfectly matching my expectations. It was slightly dated and in need upgrades which I looked forward to doing. Shane was very thorough to work with. He assisted me in firming up the specifics of the type of property I was looking for as well as helping me nail down target areas. My transaction was extremely smooth and stress free. I am very much looking forward to work with Shane the Platinum Team in the future to further my real estate portfolio."
Always upbeat, friendly and interested in our search, Shane was the perfect broker.
Shane was insightful and extremely knowledgeable about Edmonton Real Estate. He was an active listener and always provided answers to any questions. My wife and I were never rushed or put under any pressure during showings. It was a pleasure working with Shane, his professionalism, and steady approach to all questions and problems was exceptional. Always upbeat, friendly and interested in our search, Shane was the perfect broker. Cheers and thanks.
Randy MacDonald and Angela Gamboa
We were pleasantly surprised...
My husband and I were in the market to purchase an income property and found Shane Parent when requesting information about a listing on the MLS. We were pleasantly surprised when Shane was eager to meet us at the listing he had advertised and had a handful of other viewings lined up that seemed to fit our criteria. Not only was Shane ready to help us find the perfect property that fit us he made sure that the price was on target. After about a dozen viewings we found a great property and Shane was more than incredible to say the least in helping us negotiate a remarkable price. My husband and I really enjoyed working with Shane as he brought lots to the table and made us feel comfortable with his fun personality and high level of professionalism. We would work with Shane again and recommend his team to anyone. Thank you Platinum Team!
Kelly & Crystal Stiles
I very highly recommend Shane to anybody buying or selling a home.
I was recommended to Shane through a mutual friend and found out about the platinum team through Shane. Shane made things simple and easy to understand. He really took the time to explain things to us throughout the entire process. He also was very dependable. When Shane said he was going to call you, meet you, or send you information, he did and he was always on time. As everybody knows, buying a house is a big deal and sometimes a very scary and intimidating process. Shane understands this and did everything he could to ensure that we were completely and 100% comfortable through every step. I very highly recommend Shane to anybody buying or selling a home. You will not be disappointed.
I didn't expect Shane to call me back..
I didn't realize a single newcomer to Alberta could buy their own place. I was fed-up with the uncontrolled rent and grossly unmaintained rentals in my area. I loved my area so much, but it was time to buy. I called the bank, but I had a pretty modest budget to work with. I found a nice condo in my area and in my price range that Shane Parent at the Remax Platinum Team was selling. Unfortunately, it had sold already. I didn't expect Shane to call me back and help me find another place. I had tried other real estate agents a year prior, and none were interested in helping me beyond the listing I had called about, I figured out pretty quickly that I was small potatoes. But Shane treated me as if I had a million dollars to spend. Shane showed me as many places as I wanted. He took me everywhere so I could see the best and the worst, it was really very educational and made me really confident in my final decision. His advice was unbiased but he was still able to direct me to a place I couldn't have imagined finding myself, because he really is an expert on the good and the bad. He also got me such an amazing price, he seemed to know what the seller needed as much as what I needed. In fact, he even helped me find a mortgage broker offering a low interest rate the bank couldn't match. I not only got what I was looking for, I got a bunch of cherries on top. It really is my dream starter home - I'm now living in my little piece of luxury in less than 6 weeks, and barely more than what I was paying for rent. And these were just the little things - I don't think any other sales person or company can possibly match the experience I had with Shane at the Platinum Team. Thank-you!!!
Found our dream home..
I picked an area in Edmonton that I wanted to move to and looked at listings in the area. One listing looked promising so I called the listing agent, Shane Parent. Although I wasn’t interested in that home after viewing it, Shane also had several other listings for us to consider. We soon found our dream home and Shane worked magic to get it for us at a price we were comfortable with! Shane was always available to answer questions, check out listings, and did a great professional job writing up our offer. (Even our lawyer was impressed with the detail) His professionalism, attention to detail and being available when needed, combined with his personable manner, made him a pleasure to work with.Shane also handled the sale of our old home and he made sure we were settled in the new one. We would highly recommend him to anyone looking to buy or sell. (In fact, we already have!)
The Extra Mile
We have been clients of Kendell Olkanych and The Platinum Team since March of 2008. During this time, we have been continually impressed by the extraordinary service we have received. Kendell and her associates have gone the extra mile" time and time again, making us feel as though we are their number one priority. We highly recommend that you get The Platinum Team working on your behalf to meet all of your real estate needs.
Richard and Brenda Wiebe
Rent keeps going up and up
Rent keeps going up and up. The housing market was coming down and we felt it was our time to purchase a home. We called the Platinum Team from a For Sale sign we saw and have been working with Buyer Specialist Manuela Videla for almost a year. Manuela was great, as she assisted us in what we could expect regarding having financing in place, fees, contracts, and showing us many houses until we found the house that we would call home. Everything went real smooth, however the sellers left a lot of garbage for us to deal with and though Manuela has tired her best to have the other parties remove it we've had to deal with it. Now we're focused on some reno's and upgrading, as the house needed some TLC, but it's ours and we love it. We'll be recommending Manuela Videla and the Platinum Team to all of our friends and family. Make your call today to the Platinum Team and make your dream a reality.
Joar Ali Sibal & Elmie Yabis
Don't delay make a call to the Platinum Team NOW! You won't be disappointed
Like so many, I wanted to be a homeowner, a girlfriend at work recommend the Platinum Team. So I made the call that would change my living arrangements and life for the better. The Platinum Team was quick to hook me up with the people who would help me become the homeowner I dreamt about. They were very knowledgeable and informative, I was well aware of every step the purchasing process would take. The Platinum Team was great at finding me properties in my price range to see, it was not long and I found the home I wanted and made on offer. I was never so excited and nervous at the same time: but it all came together and here I am a homeowner and loving it. Don't delay make a call to the Platinum Team NOW! You won't be disappointed.
He was really on top of things and explained every step along the way
It was time to stop renting and get our own place. The market was slowing down but rent was still going up. We called the Platinum Team to help us find a place we could put our money into, and build our own equity. They were really on top of things and explained every step along the way, answering all of our questions.We found the perfect condo, so an offer was made. The completion of the deal went off without a hitch. Now we're all settled in and loving our home. Dont wait any longer to get your new home. Call the Platinum Team today!
Chris Schmidt & Faye Armfield
Giving the Platinum Team a call to help us sell was a no-brainer
It was off to Toronto, as I was being transferred through work, so we needed to sell our house. Selling, and selling fast was a concern as the market had slowed way down. The Platinum Team was great! They put a plan in motion and we sold two days after listing! We were all very surprised and happy. As the deal came to an end, and moving day was upon us we felt relieved that there had been NO complications and it was off to a new stage in our lives. My wife and I will be recommending the Platinum Team to all we meet as no matter where you move the Platinum Team can, and will assist!
Sean & Teri Miller
They spent many, many hours showing us homes and then sealing a deal that worked for us
We're a young family and the need for more space was evident after our second child. We were referred to the Platinum Team from family members, and must say, we were impressed. Shane Parent listed our townhouse in a market that was very slow. With only a few showings, we felt that selling would not happen for a long time. Shane had some great marketing ideas, some we tired, others we passed on, and then we got an offer. Shane worked so hard to make the sale work for our needs. Once the sale was completed, Kendell Olkanych started the process of finding a home to suit our family's needs and budget. The whole Platinum Team was very patient and understanding. They spent many, many hours showing us homes and then sealing a deal that worked for us. So stressful is the selling and buying process, but things really worked out well. We depended on the experience and the knowledge of the Platinum Team to help us understand the process and achieve our goal. The new home is great and we want to thank the Platinum Team for all of their support. You should call them, as you'll have the same excellent service and experience as we did.
The Rangasan Family
We recommend them for all your Real Estate needs!
Time to up-grade. As any growing family knows you always need more room as the children grow. Living in a townhouse just wasn't working for us anymore, and the whole selling and buying process was pretty unconventional for us. Through some friends we heard about the Platinum Team. They brought a buyer to our door and we didn't even have to list our property! While we were on holidays the Platinum Team found the house we dreamed of, so by internet and fax we made our offer and obtained our new home. It was all very fast and overwhelming, yet very exciting. As the moving date came upon us the buyer could not close on time but the Platinum Team made sure we could get into our new home. Finally, three weeks later the buyer closed, and though it was all very stressful we were kept informed on what was happening. We love our new home and look forward to making many memories in it. Give the Platinum Team a call. We recommend them for all your Real Estate needs!
Dana & Brandi Arndt
I was very pleasantly surprised and happy
Nathan Richards and I were co-workers a while back, and when I heard he was a Realtor I gave him a call. I owned a duplex but I was so tired of fighting with the contractors and wanted to sell, and fast. Nathan and the Platinum Team were up for the challenge. The market had slowed down and Nathan prepared me that the house may sit on the market for a while. We came up with a competitive price to list it at and it sold the day after it was listed. I was very pleasantly surprised and happy. Now I needed to find a place for myself. Nathan was awesome, taking me out to view tons of properties, as I wasn't sure what I wanted, but I needed some place soon. I decided on a cute and lovely condo on Whyte Avenue. The possession date was soon on both properties but everything ran real smooth and Nathan was on top of all matters. He kept me informed and helped with items I needed to take care of myself. I love my new place and the location is great. The whole selling and buying process was very, very quick, however, the Platinum Team made the experience smooth and easy. You need to call them and let them help you!
Shane made the whole process flow nicely, and we couldn't believe the time and patience he had
We had a great little condo that we adored. Keyword here is little! It was time to upgrade to a bigger home. When we started to discuss selling the condo and buying a house I knew whom I would call for assistance. Shane Parent and I grew up together, and it was him who I called to help us make our dreams come true. Shane and the Platinum Team were great. In no time the papers were signed, the condo listed and SOLD before the ink was dry. Selling was easy. Now we had to find the perfect house. Shane made the whole process flow nicely, and we couldnâ„¢t believe the time and patience he had. He must have spent hours and hours searching for houses that reflected our new home criteria. He has such a great sense of humour, and though we have know each other forever, he was still very professional and totally on his game. We were amazed at the amount of houses we saw, yet when we walked into the house that we now call home, we knew it was the one. Shane and the Platinum Team kept us informed of everything that was going on. Shane helped with the do's and donâ„¢ts to make things run smooth. Now we have a wonderful home, with sufficient room to start the family we want. Whether you are upgrading or just starting out, call the Platinum Team to find your perfect home. We recommend them to everyone!
Jay and Michelle Hamilton
I would work with her again in a heartbeat
Paulo and I were in the market to buy, or "checkout" what was out there in regards to a home with an oversized triple garage/shop. We had been keeping our eyes open on our own prior to meeting Manuela, with no success. We were referred to her from a family friend that used the Platinum Team for their home purchase. Within the first week she showed us two homes with triple garages, and we purchased the second home she showed us, located in Belmont. It required renovations, but structurally and landwise, was exactly what we were looking for. Manuela was very professional, and at the same time friendly and easy to talk to. She was always prepared and organized. We thoroughly enjoyed working with her. There were complications in the transaction with the seller's realtor, and it made it very stressful and at times upsetting. The transaction had many hurdles and bumps along the way, all out of our control. Manuela handled everything very professionally and was able to put us at ease. Our best interests were her first concern. During very high stress times in working with the other parties, she was persistent and dedicated to getting the job done. I would work with her again in a heartbeat, and recommend her services to others with high praise.
Paulo & Petrina Ferreira
They stepped in to help us find the home we wanted for our growing family
We owned a house in the west end. When we found out we were expecting, we knew we wanted to raise our family outside of the city. I knew Manuela from the daycare and she hooked us up with Shane Parent, as he is one of the Platinum Team's Listing Specialists. We met, and started the procedure to sell our home. Shane was great, as he walked us through the whole process and in no time our house was sold. Manuela who is a Buyer's Specialist, stepped in to help us find the home we wanted for our growing family. We discussed with her what our requirements were in a new home. In no time she had found the home we were looking for. The whole experience and transactions of both the sale of our house in the city and the purchase of our country digs went really well and stress free. The Platinum Team dealt with any questions or concerns quickly. We couldn't have asked for more. We love living in the country and having the space to raise our child.
Jonathan, Carly and Nevaeh Parker
He was tremendous!
We had been discussing the fact that we should really purchase a home, then the baby was born and the condo we were renting felt too small. The last straw was when the landlord gave us a huge rent increase. The hunt was on, but where to begin! Our friend told us about Shane Parent and the Platinum Team, as he had recently purchased a home using Shane. We met with Shane and felt we were in good hands right off the bat. He was tremendous! Shane took very good care of us, not with just the main stuff but all the little questions and fears we had. He even taught me how to use my fax machine. He always returned calls or had one of the Platinum Team members follow up with us. Even if he was unavailable we still felt like we were his only clients. Finding the home we wanted took some doing, as itâ„¢s not just about the house, but the location and potential of the house. Soon we signed on the dotted line and with no complications became homeownerâ„¢s. On moving day we were upset as the sellerâ„¢s left a lot of garbage in and around the house. One call to Shane and he had someone there in an hour to pick it all up. WOW! that man moves quick. We are greatly blessed to own a house. We are so very happy. Take that step now and call the Platinum Team, you can also be BLESSED.
The Fernando Family
Manuela was awesome
As a young couple starting a family, our dream was to buy a place of our own. Rent was going up and we decided it was time to bite the bullet and buy a home where our money was going into our future, not someone elses. I knew Manuela Videla from our daycare days, and knowing she was a realtor now, I went to her for some info. Manuela was awesome. She sat down with us and explained the whole procedure and took lots of time to listen to our wants and needs in a home. Regarding price we could afford, a place I could have a Day Home in the future, the area we wished to stay in, and a place that didnâ„¢t need too much TLC. She showed us several places and when we fell in love with one and our offer was accepted, Manuela and the Platinum Team took care of all the details. Everything went real smooth and there was no stress other than to move in." We are very, very happy in our new home and wished we had called the Platinum Team and Manuela sooner. Don't wait. Call the Platinum Team NOW! You will not be disappointed. They are all super, professional people.
Dean and Christine Reddick
The Platinum Team was always there 100%
We loved our Condo, but as a young couple with future we knew we wanted a house. While viewing listings on MLS we spotted a house we liked and Shane Parent's picture and number was there so we gave him a call. Shane was awesome from the start; we knew we could trust him, as he was very understanding and helpful. We bought the house we loved and Shane listed the Condo, selling it quickly. You would think all would be fine and dandy but no... When it came down to closing on the Condo the Buyer failed to come up with the funds and the deal fell apart. The Platinum Team and Shane took control, answering all our questions and calming us as needed. Shane found another Buyer for our Condo and that closing went off without an issue, though it had been very stressful the Platinum Team was always there 100%. When they say new heights in client satisfaction, they mean it. Call them today you will not be sorry.
Bryan and Terra Cameron
We decided to invest in a home instead of paying for someone else's mortgage
Well, its an old story but with the rent escalating we decided to invest in a home instead of paying for someone else's mortgage. With the market so high three of us decided to take the plunge and buy a home together. A family member told us to call the Platinum Team. We were very pleased with the service Shane Parent provided, he was very professional, well organized and explained all that would happen clearly so there was no surprises. Though buying a home is stressful, Shane made us feel at ease and was always ready to meet our needs. We will recommend the Platinum Team to everyone looking at buying or selling a home as they're very client focused. We're very happy with the new house we purchased and when you are trying to please three different personalities, that in itself is amazing.
Chris Bennet, Shauna Bennet and Ryan Pitts
He was the most energetic, informative and prepared realtor
We were thinking out loud, talking to some friends about upgrading our house for something a little bigger, We were given Shane's name right away from one of our friends that had used Shane in the past and was very pleased. We met with Shane and two other top agents to discuss selling our home, He was the most energetic, informative and prepared realtor we met, Shane answered all our questions promptly and did not make us feel silly for asking what might seem like simple questions. He put us at ease knowing that he was working hard for us so we did not have to worry about anything. Shane kept us informed and up to date throughout the entire process and explained everything that was going to happen. We had a Quick and Successful sale with trouble free negotiations. There were no surprises." "No one we know will Buy or Sell without meeting with Shane first.
Sean and Angela Korsan
He delivered great service with courtesy and respect
We were so tired of renting and wanted to see our hard earned money go to somthing that was ours. We heard through friends about the Platinum Team and gave them a call. Shane Parent was excellent. He delivered great service with courtesy and respect. Our buying experience went very smooth, and we now have a home that we can call our own.
Bill & Arlene Ayotte
Through the whole procedure we felt as if all our needs were a high priority and we really appreciated it
We decided to buy a house in the spring of 2006. As a young married couple we were tired of throwing money away to rentand were in a good financial situation to invest in our first house. A co-worker highly recommended the Platinum Team to assist in finding our perfect home. We gave Shane Parent a call and set up a meeting where our fears of buying our first home were diminished and many questions answered. We were anxious to find a home and were not planning to drag this process on for more than a few months. The Platinum Team went above and beyond our expectations, working around our schedule to show us homes that we may be interested in. It did not take long until we found the home we wanted. Through the whole procedure we felt as if all our needs were a high priority and we really appreciated that. We are now all settled into our first house. It is an amazing feeling to have no regrets and be totally certain that we chose the ideal home for us.
Michael & Lindsay Yasieniuk
He was patient and always kept my families best interests in mind
I called Shane on a listing he had in the Edmonton Journal. His response to my telephone inquiry was quick and professional. Initially I was looking to sell my condo and move myself and my teenage daughter into something larger with a garage. Shane listed my property and worked hard to find me a new home. He took the time to find out what my family's needs were and was able to match that with my budget. I found Shane's no pressure approach to be very comforting. He was patient and always kept my families best interests in mind. He was very informative on the properties and provided honest feedback on any concerns I had. We sold my condo for more than most were going for in my complex, and We purchased the perfect house, with a garage and a huge yard!! The whole process was smooth, from my initial contact with Shane to the end result of my purchase and sale. My experience far exceeded my expectations. I am referring Shane to EVERYONE. I think he has an edge over most realtors. He is driven, and passionate about helping people.
The Hathan Family
Our first home buying experience was a piece of cake
After getting engaged we felt it was time to stop renting and buy our own home. Our first home buying experience was a piece of cake, compared to some of the horror stories we have heard about from friends. We heard about Shane from a co-worker that told us that he was an honest, hard working, and most of all a fun guy to work with. Our first meeting with Shane, he sat down with us and asked 3 questions: What type of home do you want? What area are we wanting to live in? and How much are we comfortable with spending? He was open, up front, and honest with us, something we were both extremely thankful for, being first time buyers. Gary and I were positive we would find a place we would be able to call Home. We noticed right away that Shane was willing to go the extra mile, literally, he took us to every property we wanted to see from MLS and then some that he suggested. We trusted his opinion. We had Shane running, we had only two week to find a place in order to close on time and sure enough, he found the right one...that was right for us. "Thanks again Shane for all your support, advice and the endless tanks of gas we probably went through finding our first home.
Gary Menelli and Chantelle Marchand
He would do what ever it took to find the right home for us
My wife and I were renting a nice townhouse in the Northend we knew that we were wasting are money paying someone else's mortgage but didn't think we would qualify for our own. We started looking at assumables and ran into Shane.We talked to Shane about a listing of his, he informed us that it had already sold and that he would keep an eye open for us. Later that week he called us about a listing that had not yet hit the market and that we could be the first to see it. That wasn't the home for us but we knew then that we had to work with Shane and that he would do what ever it took to find the right home for us. He was able to get us approved for a mortgage without haveing to assume which allowed us to choose from more homes. 4 months later we were lucky enough to find the right place and got it for a great deal. We are both very busy people and I travel often for work so Shane lined up a carpet cleaner and Furnace cleaner for us before we moved in and made sure our transaction went smooth. He was there every step of the way.
T. Bourdeau and L. Kendy
Shane Parent provided outstanding service
We were renters, and as we watched the prices of homes escalate we figured we better buy before the market was out of control. An associate told us about Platinum Team. Shane Parent provided outstanding service. He was very helpful and went out of his way to make the whole trasaction as smooth as possible. Now we're happy as we enjoy living in our new home.
Trina Heiskanen & Dave Evans
My home buying experience with Shane of the Platinum Team was above and beyond the experience that I had ever expected
My home buying experience with Shane of the Platinum Team was above and beyond the experience that I had ever expected. Shane's ability to adapt to my needs was amazing. Most would have been skeptical that a 20-year-old student was serious about buying a house, but Shane never questioned my intentions, in fact, he encouraged me. I am now living in an affordable place that I can call my own. I love it. It has truly been a positive experience. I can honestly say that he treated my unique needs with pure dedication. I will be recommending the Platinum Team to my friends and family, as my friend Desiree had the courtesy to do for me.
He made us feel comfortable, he was open and informative
We wanted to make some changes so we could have financial freedom in the future. We set some goals, and while we were checking into buying homes for investment purposes, we met Shane Parent at an Open House. He made us feel comfortable, he was open and informative. Shane assisted us in meeting our goals and everything ran really smooth. We feel good about the two properties we purchased in today's market.
Christopher & Beth Nayet
I was looking to boost my wealth portfolio by purchasing an additional property.
I met Shane and Kendell when a friend of mine was taking possession of her new place, which she had purchased through of the Platinum Team. I wanted to surprise her with a housewarming gift, which Kendell was more than happy to help with. From there we began to discuss Real Estate and I let them know that I was looking to boost my wealth portfolio by purchasing an additional property. The Platinum Team guided me step-by-step to make sure that my buying experience was as comfortable as possible. Their expertise and attention to detail showed me that they are true professionals. I am thrilled with my property acquisition. The Platinum Team structured an incredible deal for me! I expect to work them again in the future. A giant THANK-YOU to Shane, Kendell, and the Team :)
Tim Francis – Simplified Real Estate Solutions
We are all settled into our new home and are grateful to Shane for making it a painless and very informative process
My wife and I were in the market to buy our first home as a married couple. I had used Shanes services in the past to buy my first home and since the experience was positive, we decided to ask Shane to list our previous home and to begin looking for a new residence. We saw many homes with Shane as he narrowed down our likes and dislikes. Within two weeks we had seen a house, fresh on the market that was perfect for us. A month later, we are all settled into our new home and are grateful to Shane for making it a painless and very informative process. When we decide to move again, Shane will definately get a call from us!
Ryan Gaudet & Amanda
Jodi and I bought our new home for a reasonable price and are very, very happy!
As our family began to grow, Jodi and I decided we needed a little more space and that it was time to upgrade to a bigger home. When we began working with Shane, he asked us exactly what we were looking for and we were convinced that he wanted us to be in the home that was perfect for us and our family. In fact, the home we purchased was one of the ones Shane had suggested! In the end, Jodi and I bought our new home for a reasonable price and are very, very happy! Thanks again Shane!
Jonathan & Jodi Gloss
Not only did he educate me about the market and while doing so made the experience incredibly entertaining
After months of scouring the Internet drooling over houses, I finally decided it was time to purchase a place of my own. Knowing many real estate agents, the choice came rather naturally, once I realized what I was looking for. I wanted someone who would give me the attention I would need/deserve, information - without me having to pull it out of them and most importantly I needed to have a good time while I was doing this house hunting business. At this point the decision made its self, Shane was it and I certainly made a good choice. Not only did he educate me about the market and while doing so made the experience incredibly entertaining. Shane was able to read me, he could tell if I was interested in a place right away and he was honest with me about what was realistic. I have been in my house now for several months and love it immensely. I'm so grateful to have gone through this experience with someone who is not only knowledgeable about real estate and new buyers, but who exudes passion and excitement about their job and helping you find what you are looking for. Thank you Shane and the Platinum Team. I look forward to working with you in the future.
Shane is professional and courteous, yet fun to work with.
Shane Parent of the Platinum team worked with us in the process of selling a condo and relocating to a new house. Shane suggested a variety of strategies to help sell the condo in a reasonable timeframe at a price we were happy with. He helped us through the ups and downs of finding a new house, and in the end we found the perfect new home. Shane is professional and courteous, yet fun to work with. He is very knowledgeable about the Edmonton market and had many great ideas to help with all the phases of our relocation. We would be happy to recommend Shane and the Platinum Team to anyone seeking to buy or sell a home.
Ivanna Gidlow & Jay Schapman
Shane made a very stressful part of our lives a lot easier, and went out of his way to help us where ever he could.
Shane was our realtor when we purchased our first home, so when it was time to sell, we knew exactly who to call. We were considering a rather large move to the USA, and called Shane to talk about the housing market as part of our decision process. He came out to the house and talked about where the market was, where it was heading, and what we would be looking at as a list price on our home. When it came time to list, he took care of everything. Our house was on the market only 4 days when we got our first offer, which was followed by another offer the following day. Shane was great in negotiating and getting us more than asking price on our home. He made a very stressful part of our lives a lot easier, and went out of his way to help us where ever he could.
Trina & Dave Evans
He always made sure we knew exactly what was happening so nothing ever felt like a surprise
As first-time home buyers we really had no idea what we doing, and Shane’s friendly and personable demeanor and extensive knowledge went a long way toward putting us at ease. When we got frustrated or stressed out by the process Shane was always incredibly positive, and reminded us we should be having fun with it. He always made sure we knew exactly what was happening so nothing ever felt like a surprise which was great for us. We especially appreciated how he took the time to explain things, and how patient he was with all of our silly questions. We would recommend Shane to anyone, especially first-time home buyers, and we’ll definitely be calling him when it’s time to sell!
Mitchell Visinski & Angela Haas
This was one of the most stressful times in my life, and Shane brought sensitivity and a great sense of humor to my situation
After twenty two years of marriage, I found myself needing a great divorce lawyer, and an equally great realtor. A good friend said he'd get me a realtor, and a little while later, I got a call from Shane Parent. He explained how he got my phone number, and we chatted for a bit, so he could get an idea as to what I was looking for. I was not yet ready to look at houses, but he set me up with an automated e-mail notification, so I was able to start getting an idea as to what was out there. I had not lived in Edmonton before, so I also needed to find out about the different neighbourhoods, which he patiently helped me with. Over the course of the four months we worked together, I changed what type of house I wanted to buy a couple of times, and each time Shane adjusted his search for me, so I kept getting daily e-mails as to houses that would work for me. At times I would get discouraged, but then I'd get new e-mail notification, and I was able to focus on what I needed: a home for my daughter, myself and our two dogs. When it came time to start looking at houses, Shane was awesome. He patiently drove my daughter and myself around Edmonton looking at different properties in several different neighbourhoods, and explained what each area had to offer. He pointed out some of the "guy" things in the houses that I was considering, such as electrical panels, foundations and pipes, where I was looking at the kitchen cupboards, closets and ensuites! This was one of the most stressful times in my life, and Shane brought sensitivity and a great sense of humor to my situation. He was so patient with me, and I felt very at ease with him. Before too long, I was under amazing pressure to buy a home and get out of the marital home very quickly, so Shane, my daughter and I headed out with one goal: to buy my home, one that I could move into quickly. It seemed that there were so many things working against me, but Shane was very up beat, and confident that I would do it. He showed me a property that I'd not checked out on line, and it was perfect!! We looked at several other houses that day that I thought would work, but none of them did. The first house that I looked at that day is now my beautiful home. It was vacant, so I was able to take possesion in three weeks, which was what I needed. It is everything I was looking for in a home, I am so happy here. I had bought several houses in the past, but always with my then husband. Being a first time home buyer was rather daunting, but he explained everything to me, and never once made me feel that I was asking a stupid questions. Shane was there for the home inspection, and once again he displayed great patience and honest concern for me. He wanted to make sure that I got the best deal, and I did. I would confidently recommend Shane and his Platinum Team to anyone buying or selling.
We had an extremely positive experience with a great agent and have found a home that really suits our needs.
My wife and I were relocating to Edmonton for business so we had to start looking for a place to buy. A friend and co-worker that had used Shane in the past told us about the Platinum Team. We decided to contact them so we could begin the moving process. We had to make most of our purchase decisions from a distance as we were still in the process of selling our home in Manitoba and Shane was extremely helpful, patient and acted on our behalf. We had an extremely positive experience with a great agent and have found a home that really suits our needs in our new city.
Colin and Jenn Gilliard
Shane was patient, understanding and helpful.
After six years in my first home, it was time to upgrade. With two dogs the previously perfectly small yard was no longer sufficient and it was time to move into a single family home. Shane helped me buy my first house so it was only right that he be there when I sold it. Shane was patient, understanding and helpful. He helped me through the initial dry spell and was there when the sale suddenly took off in record time. Within 34 days I sold my duplex and bought a bungalow. Shane was there through every step. Couldn't have done it all without him! And his housewarming gift (kitchen shears and cheese spreader/knife) was perfect as I had packed away all my utensils and literally couldn't have eaten without it the first day!
I was lucky to come across the Platinum Team and am extremely pleased with the services they have provided for me
This past quarter I was looking for a rental property in Northern Edmonton and luckily stumbled across a talented agent named Kendell Olkanych from the RE/MAX Platinum Team through a referral. With her expertise and knowledge in real estate investing she was able to guide me down the right path and assist me in purchasing my first rental property. Kendell not only demonstrated that she could find the perfect property for my needs; however, she also negotiated a solid offer and deal for both parties to be extremely happy with. She was able to work her schedule efficiently around my schedule and worked around the clock to locate my ideal revenue property. I was lucky to come across the platinum team through a referral and am extremely pleased with the services they have provided for me. I look forward to the next property and maintaining an excellent relationship with Kendell and Shane from the RE/MAX Platinum Team.
I will have no reservations in using you in the future or recommending you to my friends, clients, and/or associates.
It was a great pleasure to work with Shane on my most recent investment property purchase! From day one you acted with great professionalism and a had a keen eye for a good investment opportunity. Also your willingness to look at a number of properties in less than ideal weather conditions was very much appreciated! I was most impressed by your aggressive negotiations – it likely ended up saving me thousands of dollars! I will have no reservations in using you in the future or recommending you to my friends, clients, and/or associates. Thanks again and I wish you all the best!
I really enjoyed working with Shane and would highly recommend him!
At the end of last summer I began looking for a condo to purchase, and I was referred to Shane Parent by my sister, Sarah. Shane had sold her the house she currently lives in and highly recommended him. I began working with Shane last fall, purchased my condo this past April and moved in at the end of June of this year. Shane was very attentive and communicated really well. He was able to answer any and all questions I had about the home buying process, and as a first time home buyer this was very reassuring. Shane’s upbeat personality made the home buying process fun with no pressure. He learned very quickly what I was looking for and was able to steer our condo searching accordingly. Shane was very patient and made it a priority to find a condo that would truly be a home for me and my son. I really enjoyed working with Shane and would highly recommend him!
A friend recommended Shane Parent and I could not have been more pleased.
I had been thinking of buying a place for a long time and finally decided that the time was right. With this being my first home buying experience I was a little apprehensive, so I wanted to be sure to find a good realtor to walk me through the process. A friend recommended Shane Parent and I could not have been more pleased. Shane made home buying fun and relatively stress free. Shane was professional, understood my needs and made it his mission to help me get just what I was looking for. I felt very well informed throughout the whole process. With the help of the Platinum Team I was able to find a wonderful home which I am very excited to make my own. The Platinum Team helps to make it happen!
We were lucky to hear about the Platinum Team through word of mouth!
We were in the market to sell due to personal financial planning and because we wanted to be pro-active and adapt to the current economic climate. We were lucky to hear about the Platinum Team through word of mouth. I found that Shane and his team helped us with our experience from the very beginning pre-sale stage all the way to the negotiation stage. They marketed our property very well to create the best portfolio to properly position our home in today's market. This resulted in making the process of selling our home quick, just as I had requested. The team also kept us well informed about all showings and offers in a timely manner.KISS (Keep it Simple and Short) is my mantra. In saying that, the team did a great job to sell our house in a quick and easy amount of time. I've known Shane from way back when we bought our very first house. He has definitely proven to be the best agent to help anyone with their buying or selling needs!
We really could not have wished for a better agency professional to work with.
Ken,We've found, not only that you've done a good job, but you've done an excellent job and indeed went the extra mile to help us with varied requests/questions we were having. All that in a fast speed, you were very receptive and it was very easy to get hold of you at any given time. You helped a great deal to make the purchase process of our new home a real smooth one. Besides of all these, you are a very friendly, thoughtful and polite professional, who has the gift of knowing how to be tactful and supportive instead of being a pushy type of agent. We really could not have wished for a better agency professional to work with. Overall, yes, we were truly pleased with your service. If there's a time we'd hear of a friend or colleague wishing to purchase or sell a home, we will always keep in mind to recommend you.
- Masood Heidari and Susanna Satyabrata